Josh shows Offline
Overview
An Offline badge means Josh is not currently taking calls. Here is how to get back Online.
Video walkthrough · coming soon
How to fix it
- Refresh the dashboard.
- Confirm call forwarding is still Active and your subscription is current.
- Check that your business hours cover the current time.
- If it still shows Offline, email support with the time it happened so we can trace it.
Need more help?
Cannot find what you need? Email support with your business name and the team will help, usually the same business day.