Solo inspectors miss the call while they’re under a house. Firms pay a front desk that still can’t cover Monday’s rush. Either way, the job goes to whoever answered first. Josh answers every call and web lead, 24/7, and books it.
Have a question? Ask Parker. Instant answers, no sales calls.
The worst part? These jobs never show up in any report. They don’t cancel. They quietly go to whoever picked up the phone first. You never even knew they rang.
Take the call and the client watches you talk instead of inspecting their home. Let it go and you’ve probably just handed that job to a competitor. And it doesn’t stop at 5pm. Nights and weekends it still rings, pulling you away from your family, because you know if you don’t answer, someone else will.
A five-person front desk runs about $245,000 a year once you add benefits and turnover, and closing quality still swings from one scheduler to the next. Monday is your biggest booking day, but you can’t staff every seat for the rush — so callers get put on hold, and the ones on hold leave. After hours it rolls to voicemail. You carry the full cost of an office and still lose inspections you never hear about.
That’s exactly the gap Josh was built to close.
Meet Josh →Josh talks to your callers and website visitors, answers their questions, and books the right inspection into your system, 24/7, without adding staff or changing your software.
Every missed call and dropped website lead was a job you’ll never see. Josh catches them and turns them into inspections on your calendar: day, night, and weekend.
Josh talks to buyers and buyer’s reps for you. Even after hours.
He offers your add-ons on every call: sewer, radon, pool.
No office staff to recruit and train, and no call-center bill.
Every scheduled inspection flows straight into ISN, Spectora, or the tools you already use. No re-typing, no handoffs.
Calls and website visitors come in: day, night, and weekends.
He answers questions, explains your services, and helps people pick what they need.
He books it into your system, or routes the call to you if it isn’t a booking.
Josh doesn’t guess and he doesn’t make things up. He follows simple, clear rules you set, based on how you already book inspections.
Buyers and buyer’s reps don’t care how they contact you. They just want answers and a booking. Josh uses the same knowledge and rules on phone calls and website visits: same answers, same prices, same booking rules, every time.
Josh talks with your clients in English and Spanish, on the phone and on your website, whether you’re a one-person shop or a growing firm.
Josh handles your calls and website visitors while you’re on the job, so the work keeps booking. And he speaks with your English- and Spanish-speaking clients.
Solo inspectors →Josh takes many calls at the same time from your phone line and website, so you don’t juggle office staff or call centers. All in English and Spanish.
Multi-inspector firms →One of Josh’s jobs is telling callers, right away, whether you cover their town. Type a town and watch the instant answer. The same logic runs on your phone line and website.
The things inspectors ask us most before they get started.
Josh sits on top of the systems inspectors already use and books cleanly into them.
Two quick ways to see what Josh is worth to you.
Answering calls and playing phone tag isn’t free. It’s inspection time and family time.
Josh covers the phone 24/7.
What it costs to have someone cover your calls, and they still go home at 5pm. A full five-seat front desk runs about $245,000 a year — and still can’t scale for Monday.
You save $0 a year with Josh.
And Josh answers 24/7: nights, weekends, holidays. No sick days, no turnover, no lunch breaks.
Outcrop is onboarding a limited number of inspection companies as founding customers while we onboard early adopters and publish real-world case studies. This isn’t a beta experiment. It’s a focused rollout.
See Pricing + Start SetupHear how Josh answers calls and see how website visitors book inspections in real time.