What is Outcrop Inspector?+
Outcrop Inspector is a done-for-you AI receptionist built only for home inspectors. Josh answers your phone calls and website visitors, answers their questions, and books the right inspection into the system you already use — 24/7, in English, Spanish, and French.
Is this for solo inspectors or multi-inspector firms?+
Both. If you run solo, Josh answers the call while you're under a house, so the job doesn't go to whoever picked up first. If you run a multi-inspector firm, Josh replaces the cost and inconsistency of a front desk — around $245,000 a year for five seats — and covers Monday's booking rush without scaling staff up and down.
How much does Josh cost?+
Flat monthly pricing, no per-call fees. Solo is $297/mo for one inspector, Small Team is $397/mo for 2–4 inspectors, and Large Team is $497/mo for 5 or more. Early inspection companies can lock in founder pricing.
Does Josh work with ISN or Spectora?+
Yes. Josh books straight into the system you already use, like ISN or Spectora. When a caller books, Josh captures the name, address, phone number, and time, and the appointment appears in your calendar within about a minute. No double entry, no new software to learn.
What languages does Josh speak?+
English, Spanish, and French. Josh switches to the caller's language automatically from their first words, and logs which language was used so you know how to follow up.
Do I keep my phone number?+
Yes. Josh doesn't replace your phone company. Your existing number stays active and calls forward to Josh first. If you ever leave, your number is still yours to take with you.
How long does setup take?+
About one business day. The hands-on part is roughly 15–30 minutes: create your account, fill in your business profile, connect your calendar, and set up call forwarding. Josh is answering calls by the end of your first day.
Is Josh a real receptionist or just voicemail?+
A real conversational AI receptionist — not voicemail. Josh talks with the caller, answers their questions, offers your add-on services (sewer, radon, pool), and books the inspection on the spot.
What happens after hours and on weekends?+
Josh answers 24/7 — nights, weekends, and holidays. Buyers shop over the weekend and Monday is the biggest booking day, so the calls Josh catches then are jobs you'd otherwise lose to whoever answered first.
Will it sound robotic?+
Hear for yourself — the live demo lets you talk to Josh the way your callers would. Most inspectors are surprised how natural it sounds.
Is my data secure?+
Yes. Calls, recordings, and your business details are encrypted in transit and at rest on secure Amazon Web Services servers. We never sell your data, and recordings are kept for 12 months, then deleted.
How do I get started?+
Two easy ways: try the live demo to hear Josh, or head to Get Josh to start setup. Either way you can be live in about a business day.
