Josh answers calls and website visitors for your firm in English and Spanish, handles many calls at once, and books into your system using your rules. Your inspectors stay busy without hiring extra staff.
Different schedulers answer questions in different ways, don’t always follow your rules the same way, and miss add-on services or coverage details.
Inconsistent quotes and rules erode trust. They send buyer's reps to the firm that sounds buttoned-up.
Missed add-ons, bad coverage calls, and booking errors cost money on mistakes that should never happen.
One Josh. One rule set. Every caller, the same experience.
Josh uses the same playbook every time. It is one shared knowledge base across phone and website, even when call volume is high.
The same answers, prices, and rules on every call and every website conversation, all day, every day.
No busy signals, no hold music, no lost leads at peak.
Uses your service areas and availability correctly.
Offers sewer, radon, and pool on every call.
Clean bookings land in ISN, Spectora, or your OS, and non-booking calls are handled without pulling staff off their work.
No missed-call data needed. Just numbers you already have: your monthly jobs, your add-on price, and how often it gets added.
A human scheduler forgets. Josh offers your add-ons on every single call.
Outcrop sits on top of the systems your firm already uses. Josh books into your existing operating system using your rules, without forcing a platform change.
Grow your firm without growing a front office, or the mistakes that come with it.